Terms of use

Effective date: 2026-09-16 — Version: 2.0.0

These terms govern the Livo app and websites. By tapping Sign in or using Livo, you agree. If you do not agree, do not use Livo.

Questions: legal@livo.africa.

1. Age

• You are at least 13 to use Livo
• You are at least 18 to offer a listing as a business or organiser
• You have legal capacity where you live
• The information you give is accurate

If you use Livo for an organisation, you confirm you can bind that organisation.

2. What Livo is — and is not

Livo is a worldwide community app. In a community you can use a map, eat, events, activities, shopping, a marketplace, local services, and weather.

Some communities may have extra local features that only apply in that country. Those features follow that country's law. They are not the worldwide product.

Livo is not:

• The restaurant, shop, event, or service itself. Those are independent people and businesses.
• A payment company. Livo does not currently take your money in the app. If you pay someone, you pay them directly, outside Livo.

When you use something listed on Livo, your agreement is with that provider — not with Livo.

3. Your account

You must keep your sign-in (Google or Apple) safe, own what happens under your account, post accurate listings, and tell us if your account is stolen — support@livo.africa.

We may suspend or close an account that breaks these terms, harms people, or is used unlawfully. We will tell you why unless the law forbids it.

Privacy is part of these terms: https://livo.town/privacy.

By using Livo you understand we collect usage and diagnostics automatically (Firebase) to run and improve Livo. We do not sell it and do not use it for ads. Full detail is in the Privacy Policy.

4. Acceptable use

Do not pretend to be someone else; post listings that are false, illegal, dangerous, or discriminatory; harass or harm other people; use Livo for anything illegal where you are; scrape or copy Livo in bulk; break or overload our systems; or sell or share your account.

We may remove content and suspend accounts that break this.

5. If you offer a listing

If you list a place to eat, an event, an activity, a shop, a marketplace post, or a local service:

• Hold any licence or permit the law where you offer it requires
• Show accurate details (price, hours, place, dates)
• Honour what you advertised

You — not Livo — must follow the law that applies to your listing. Livo shows the listing. We do not inspect, certify, or guarantee any listing or provider.

6. If something goes wrong

Livo connects people. Livo does not deliver the meal, the event, or the service.

To the maximum extent your local law allows: Livo is provided as it is, when it is available; we do not promise listings are accurate, that Livo never breaks, or that other people will behave well; disputes between you and a provider are between you and that provider; we are not liable for indirect loss (profit, data, goodwill).

Your consumer rights where you live always apply. Nothing here takes away a right you cannot give up under the law of your country.

If you are harmed by a listing or a provider, your claim is against that provider — not Livo. Where reasonable, we will help you contact them, and we may share information with authorities investigating a serious incident.

7. Payments

Livo does not currently process payments. If we add in-app payments later, we will update these terms and tell you first.

8. Name, app, and your posts

The Livo name, logo, app, and code belong to Livo and its founders. You do not get ownership by using Livo.

You keep ownership of what you post. By posting, you give Livo a licence to show that content in Livo while it stays on the platform. Delete it and that licence ends.

Map data licence is MAP-LICENCE, not this page.

9. Stopping

You can leave any time: Settings → Account & Privacy → Delete Account. Public page: https://livo.town/account-deletion.

We can suspend or end access if you break these terms, the law requires it, your activity risks other people, or Livo shuts down (we will give reasonable notice).

10. Disputes

We do not pick one country's courts as the identity of Livo.

1. Email legal@livo.africa. We will reply within 30 days and try to sort it.
2. Your country's consumer law always applies. You may use the courts or authorities of your country when that law says you can.

11. Changes

Version and date sit at the top. If we make a material change, we notify you in the app. If you do not accept, you can delete your account.